returns

RETURNS AND REPLACEMENTS

Returns procedure


To return goods, please follow the procedure outline below.
  • CLEARLY STATE the goods you wish to return on the payment receipt you will find inside the goods’ packaging;
  • SIGN the document and specify the return delivery date.
    UNSIGNED RETURNS WILL NOT BE DEEMED VALID
  • PACKAGING: pack up the goods using packaging of your choice which meets the requirements of your chosen courier.
  • SHIPMENT: you are reminded that you are liable for your own carriage costs, so you may chose whichever courier you prefer. The goods must be sent to the following address:
    DEPECHE SRL UNIPERSONALE
    Via dell’Agricoltura nr.47/49
    41012CARPI (MO)
    ITALIA
  • REFUNDS: once we have received your delivery at Depeche, we will send you an email notifying you that the refund has been approved and the sum will be transferred to your account within the time limits stated in the sale conditions.

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